Frequently Asked Questions
It is a service that aims to regulate the internal work environment in establishments by electronically verifying its policies, which creates a safe and effective work environment and works to raise awareness and improve the work environment
Standard labor policy:
Enables companies to issue a labor policy and approve it by the Ministry of Human Resources and Social Development immediately, with the ability to make some limited amendments to the following items:
- Annual Calendar (Hijri - Gregorian)
- Leave system
- Business hours (regular - seasonal)
- Workdays
- Weekly rest days
Customized labor policy:
Enables companies to add additional items to the standard labor policy where they are prepared and reviewed by accredited law firms, then approved by the Ministry of Human Resources and Social Development and submitted and documented in the service
All companies are obligated to issue a labor policy
The policy can be printed by navigating to the policy page and selecting the print icon in the top left
A law firm can register as an approved service provider on Qiwa platform by visiting the service link https://policies.qiwa.sa and registering as a law office which will then be reviewed by the Ministry of Human Resources and Social Development