Visa Issuance Service

It is a service provided by Qiwa aims to facilitate enterprises business with immediate visas issuance. The service is provided to enterprises that achieve high nationalization rates and are compliant to labor regulations

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Frequently Asked Questions

What are the service regulations ?
  • The enterprise’s must be active
  • A valid commercial registration except for the activities that do not require commercial registration.
  • Comply with safeguarding of wages
  • Enterprise’s activity is allowed
  • The enterprise Nitaqat must be at least in a medium green level or very small green for establishment visa, and medium green and above for expansion enterprises.
  • Enterprises under the same unified number must not have any expired work permit
  • Having sufficient credit in the national unified number of the enterprise on Absher
What is visa balance?

Enterprises are allowed to request work visas based on the available balance, whereas enterprises can add more to their balance by purchasing one of the available tiers.

How can I add establishment visa balance?

The request must be submitted by the business owner or a commissioner on Qiwa business

  1. Log in to enterprise’s account
  2. Choose visa issuance service from e-services
  3. Click submit request
  4. Choose Establishment visa service
  5. Choose the suitable tier for the needed number of visas
  6. Proceed with the payment
How can I request Establishment visa?

The request must be submitted by the business owner or a commissioner on Qiwa business

  1. Log in to enterprise’s account
  2. Choose visa issuance service from e-services
  3. Click submit request
  4. Choose Establishment visa service
  5. Fill all the fields
  6. Submit the request
What is the process of issuing visa?

Visa issuance is immediate through Qiwa platform and doesn’t require any documents.

What is the establishing period?

It is 6 months from the date of establishment. However, the enterprise must be the first on the entity level within the unified number.

What is the allowance period?

It is 12 months from the first issued visa or after transferring employee to the enterprise within the establishing period. However, the enterprise must be the first on the entity level within the unified number.

I have purchased a tier and I want to cancel and refund it, can I do that?

Yes, but keep in mind that the package cannot be refunded in case of issuing at least one visa from the package.

How can I cancel establishment visa tier and refund it?

The request must be submitted by the business owner or a commissioner on Qiwa business

  1. Log in to enterprise’s account
  2. Choose visa issuance service from e-services
  3. Click submit request
  4. Choose Establishment visa service
  5. Choose the balance requests from the requests list
  6. Click “$” sign
  7. Confirm cancelation
Can I cancel issued visas and refund the government fees?

Yes, you can cancel the issued visas and refund the balance to your enterprise based on the service terms and conditions.

What is the validity duration of establishing balance?

The balance can be used within one year from the purchase date, and the balance is automatically expired after the establishing or allowance periods.

What is the validity duration of establishment visa after issuing it?

Establishment visa is valid within one year.

Can I use Establishment balance when I have more than one establishment?

Establishment visa is available for the first establishment on the entity level.

When the establishment will be counted in Nitaqat?

All establishments are counted in Nitaqat, and when the enterprise uses establishment balance, it is granted allowance period for a year.

Can I use establishment balance when I have more than one establishment?

Establishment visa balance is a shared balance between visas and transfer services, and it is effected by transferring employees or existing employees at the time of the request.

Is balance granted immediately after purchase?

The balance is immediately granted after purchasing the second and third tiers, while the fourth tiers will need approval from Qiwa team.

Why my visa request got rejected?

Rejection reasons:

  1. insufficient balance fin the unified number Absher account for the establishment. Please make sure there is a sufficient balance for the establishment number displayed in the service.
  2. The rejection is from the Ministry of Interior
I have an establishment visa and I want to edit it

Establishing visa can be cancelled and refunded as long as it has not been used.

How can I cancel establishing visa?
  1. Log in to enterprise’s account
  2. Choose visa issuance service from e-services
  3. Click submit request
  4. Choose Establishment visa service
  5. View the visa request
  6. Click on “X” button to cancel the visa
  7. Confirm cancelation
هل يُمنح الرصيد للمنشأة مباشرة بعد الشراء؟

يمنح الرصيد للمنشأة مباشرة عند شراء الفئات الثانية والثالثة، بينما شراء الفئة الرابعة يتطلب موافقة فريق التحقق بقوى قبل منح الرصيد للمنشأة

ما هي فترة التأسيس؟

هي مدة 6 أشهر من تاريخ إنشاء المنشأة بشرط أن تكون المنشأة هي الأولى على مستوى الكيان تحت الرقم الموحد

What is the difference between incorporation visas and expansion visas?

Incorporation visas are available for the first facility at the entity level, and the facility can add a balance of incorporation visas by purchasing the appropriate category. As for expansion, visas are intended for establishments with high Emiratisation rates and are committed to working regulations. The balance varies according to the activity and size of the establishment and its commitment to the Emiratisation rate.

How can I print visas?

The browser's print button can be used to print visas. Direct visa printing from the service will be available soon.

Can I change the nationality on the visa?

The visa cannot be modified after its issuance, but it can be cancelled if not used and requested again with the correct data.

What are the categories of incorporation visas?

There are four categories in the establishment stage; the first category is automatically granted to the facility; the facility can request the remaining categories by choosing the appropriate balance for the facility's needs. Note that the fourth category requires a visit from the verification team before granting the credit.

هل يمكن إلغاء حزمة التأشيرات بعد شرائها واسترداد المبلغ؟

نعم، ولكن يجب مراعاة أن المبلغ المدفوع مقابل الحزمة لا يسترد عند إصدار تأشيرة واحدة من الحزمة

How long does it take to recover the balance of visas after their cancellation?

The balance of visas will be refunded immediately after their cancellation. However, it may take up to 14 days for visa fees to be refunded from the Ministry of Interior.

What is meant by the issued number in the visa?

A number that allows inquiries about the status and details of the visa.

When can I re-apply for new visas?

New visas can be requested when there is credit for your facility

What is meant by visa authorization?

An e-service provided by the Ministry of Foreign Affairs enables the beneficiary to manage and register the authorizations for his visas and allows the competent authorities to ratify and approve these authorizations electronically.

كيف يمكن تفويض مكتب استقدام على التأشيرة؟

يمكن تفويض مكتب الاستقدام على التأشيرة برقم الصادر عن طريق أنظمة وزارة الخارجية

Why do visas appear with one issued number and different border numbers?

When visas are issued together, they will appear with one issued number, but if each visa is issued separately, they will appear with different issued numbers.

What are the steps taken to complete the issuance of a visa after the approval of the Ministry of Interior is issued?

Upon obtaining the approval of the Ministry of Interior to issue a visa, the authorization procedures can be completed on the Enjaz platform, bearing in mind that the issued number can be obtained through the list of requests in the immediate professional visa service.

Can I change the category?

Yes, the facility owner can upgrade to the next category, and visas are deducted from the maximum allowed limit.

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